Terms & Conditions

UKBuyback terms covering website use, product listings, orders, delivery, 14-day eligible returns, warranty, buyback, repairs and wholesale services.

Orders and product listings

Product listings should be read together with checkout details, policy pages and any written support messages for the specific order.

Returns and warranty

Eligible consumer orders use the current 14-day returns process. Warranty is listing-dependent and applies differently to complete devices, parts, accessories and trade stock.

Buyback, repairs and wholesale

Buyback offers, repair work and wholesale trading each have separate review, inspection, payment and return terms.