Returns Policy

UK consumers usually have 14 days after delivery to cancel eligible online orders, with returns handled under the product listing, statutory rights and UKBuyback returns process.

14-day eligible returns

UK consumers usually have 14 days after delivery to cancel eligible online orders, subject to the product listing, statutory rights and the returns process.

Condition and inspection

Returned items should be complete, protected and not fitted, altered or damaged. Compatibility-sensitive parts and trade stock may have stricter handling rules.

Refunds and deductions

Refund handling depends on the reason for return, item condition, postage position and whether the product was supplied as described.